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Margaret's complaint against 247 Home Rescue
Boiler repair disaster
Complaint against 247 Home Rescue
Records of calls over 20. Call outs 2 days did not turn up. Stress of disabled family member awaiting repair still. 3/4 weeks of being let down. Wrong parts ordered eventually that repaired. In fact made worse not hot water. Now contacting customer rights. Critically ill member in the house. To finally be told economically unrepairable. This is after being told by 3rdvisit engineer that we have been treated awfully and new parts ordered. Then to be told taking our complaint off. Most awful stress full Xmas family of 5 with 1 member DLA evidence of illness. We await contact... seeking professional advise as I would not wish this stress for anybody.. Awful customer care .
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