247 Home Rescue

2.00 stars

224 Reviews

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Vicky's complaint against 247 Home Rescue

Vicky Richardson

16/03/2019

[LAPSED] Cancelled and forgotten

Complaint against 247 Home Rescue

I want to cancel my policy. Firstly my boiler service never happened, I waited in all day and was told the engineer had cancelled in the morning and I was texted.....I was not! Then a few weeks later my boiler breaks Told I have to pay 75 quid for a callout...i have a 0 excess policy Get my own engineer out, told what the issue is 247 say it's cheaper to go private than with them for the repair ....WTF great service As i have had no service or work done can I cancel without penalties

  • supporters 0

Lapsed. Vicky has not responded in 90 days

  • Comments (1)

247 Home Rescue | | VERIFIED

Dear Ms Richardson, I regret to acknowledge that you may have some cause for complaint and I am eager to rectify this. Please contact me directly at [email protected] where I can investigate your case further and seek some form of satisfactory resolution. Kind regards, Alice Roberts 247 Social Media
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