247 Home Rescue

2.00 stars

197 Reviews

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Sarah's complaint against 247 Home Rescue

Sarah Smallwood

09/03/2019

[RESPONDED] Extremely poor service.

Complaint against 247 Home Rescue

After unsuccessfully trying to arrange a boiler service, which I have paid for, nothing ever happened. After weeks of trying to get through, I was given the contractor's details to try and sort it out myself. Still had no response from the contractor, so contacted them to ask for different contractor; I just keep getting transferred to different departments, no-one is interested in helping.I have lost over £300 to this company in policy fees and still not had my boiler serviced.

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247 Home Rescue has responded

  • Comments (1)

247 Home Rescue | | VERIFIED

Dear Ms Smallwood, I regret to acknowledge that you may have some cause for complaint and I am eager to rectify this. Please contact me directly at [email protected] where I can investigate your case further and seek some form of satisfactory resolution. Kind regards, Alice Roberts 247 Social Media
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