247 Home Rescue

2.00 stars

197 Reviews

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Tora's complaint against 247 Home Rescue

Tora Bowbrick

23/08/2018

[RESPONDED] Fine until you need them

Complaint against 247 Home Rescue

WATCH OUT FOR THE SMALL PRINT First warning sign was lack of flexibility for boiler service. Only had 1 day available - a Monday all day slot - not ideal for customers who work.  Boiler broke down, was then advised of a £70 excess for each callout due to age of boiler - which wasn't mentioned when I took out cover even though they asked for boiler age. Was then told it's in the t&c's (which I cant access online). Ive been paying for this cover for over a year, I feel totally ripped off. Avoid using this company at all costs.

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247 Home Rescue has responded

  • Comments (2)

247 Home Rescue | | VERIFIED

Dear Tora, we're sorry to hear that you feel the services provided were not satisfactory. We can see that your complaint was thoroughly investigated and following that, exhausted. We would like to invite you to email [email protected] for us to investigate this further. Please include your policy reference and the reference (JG). Kindest regards, James 24/7 Home Rescue

S November | | VERIFIED

Instant Refund, easy and stress-free. you can recover all your payments using the Direct debt scheme go to your bank with the list of payments and ask them to return all money. They will then instantly return all your payments the reason, miss-selling, breach of contract, crooks
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