247 Home Rescue

2.00 stars

224 Reviews

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James's complaint against 247 Home Rescue

James Nimmo

11/03/2017

General everything from the start

Complaint against 247 Home Rescue

I sorted out central heating cover from company for my retired elderly parents. It had no call out and no excess charges. I have documented emails for this. When there was a problem they were forced to pay £75 up front to get an engineer who couldnt pin point the problem. Then were told they wouldnt repair. So having to call independent firm out to find fault and fix they paid a bill for this. As they felt they were not getting the service they needed there was no need to pay for something that wasnt covering so they cancelled . They have since had threatening calls about £144 charges for cancelling. I personally sent 2 emails which were never replied to. Now i have a threatening debt email from this company . They never provided the service they sold so they were in breech of this and for the fact they are also harrassing mid 70yr old pensioners . I need help for my paremts now

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