247 Home Rescue

2.00 stars

224 Reviews

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debbie's complaint against 247 Home Rescue

debbie jennings

05/04/2018

mis sold policies

Complaint against 247 Home Rescue

I was a customer of this company for a reasonable amount of time with boiler cover , when I suddenly started to receive emails from them, telling me as a valued customer I am eligible to receive 2 months free roadside assistance cover, and all I needed to do was text back with the answer yes. There was no mention at all on the email about any payments or contract. A few months later I received another email, telling me again that I am eligible to receive 2 months free home emergency deluxe cover and all I need to do is text back with the answer yes, which I did, as I thought I have nothing to lose. A few months later as I was going through my statements I noticed 3 direct debit payments going out to this company, I immediately contacted them and was told that I had entered into contracts, as they said that they had sent me agreements by email the following day. I explained to them that I receive around 200 emails a day and I do not open or read every email. I cancelled these covers immediately and made a complaint of miss selling, as I believe that is what they have done to me, they now want £144 cancellations fees.

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  • Comments (1)

S November | | VERIFIED

Instant Refund, easy and stress-free. you can recover all your payments using the Direct debt scheme go to your bank with the list of payments and ask them to return all money. They will then instantly return all your payments the reason, miss-selling, breach of contract, crooks
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