247 Home Rescue

2.00 stars

187 Reviews

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James's complaint against 247 Home Rescue

James Nimmo

12/03/2017

Not covering as per service contract . Taking extra money. Now debt emails

Complaint against 247 Home Rescue

I set up an account for my elderly parents for boiler and central heating cover. No excess no call out. When there was an issue they forced a £75 payment as they said the contract wasnt what was set up . Then said they wouldnt repair because engineer didnt commit to fault. They have since paid for an independemt engineer to repair. So decided they were not getting what they wanted so cancelled . Now after 2 emails from them about £144 payment and i have replied 2 times but no reply i now have a debt email from them about £144. Their service does not give what they offer and threats to elderly people over a phone is deplorable

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