247 Home Rescue

2.00 stars

224 Reviews

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Beryl's complaint against 247 Home Rescue

Beryl Duke

31/08/2018

[RESPONDED] Over payment

Complaint against 247 Home Rescue

I have been told to put my complaint by firm to you My ref number is WS0265968 you have been taking 2 payments out a month 8thand15th @6.15 for the same agreement I would now like you to refund me the three months you have taken it £18 45 I have now cancelled one of the payments and am seriously thinking of cancelling the other one.I have been waiting over a week for a phone call from you to explain,nothing my name is Beryl Duke.

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247 Home Rescue has responded

  • Comments (4)

Beryl Duke | | VERIFIED

User Responded via private message

247 Home Rescue | | VERIFIED

Dear Beryl, your review regarding your experiences with 24/7 Home Rescue is key to improving our services. To ensure that all angles are covered, we would like to invite you to contact us via email at [email protected] including all details, policy reference number and the reference (JG) in the subject box. Following this, I will personally investigate this for you. James 24/7

S November | | VERIFIED

Instant Refund, easy and stress-free. you can recover all your payments using the Direct debt scheme go to your bank with the list of payments and ask them to return all money. They will then instantly return all your payments the reason, miss-selling, breach of contract, crooks

Beryl Duke | | VERIFIED

Well eventually I got my money back after 6 .months of trying but have cancelled my boiler cover because I don't want to be involved with such an irresponsible company.
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