247 Home Rescue

2.00 stars

224 Reviews

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Mr's complaint against 247 Home Rescue

Mr Laker

18/02/2018

Poor Cover - Don't waste your money!

Complaint against 247 Home Rescue

Bought cover for home boiler. After a month claimed. Boiler repair man came out. He said he needed to book a repair in. 24hrs later received a call from 24/7 saying it was beyond economical repair as boiler was so old. Told I would have to pay £320. Paid reluctantly. When repair took place it was done by a Worcester engineer. He stated the callout charge was £275. When I questioned 24/7 I stated that I was told I was paying 4 no0% of repair therefore why have I paid more than charge from Worcester?. Refused to give me my money back or refund the difference. You cannot complain over the phone, they only have an email address and they are not regulated. Get proper cover elsewhere!!

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