247 Home Rescue

2.00 stars

224 Reviews

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Paul's complaint against 247 Home Rescue

Paul Warman

20/12/2017

[RESPONDED] Rip off sevice

Complaint against 247 Home Rescue

Ordered a boiler service after service no hot water called 24/7 explained my wife was disabled 3days later engineer turned up to say sorry I forgot to turn pressure tap back on I had payed for service but when I asked for service because of no hot water 24/7 asked for another £75 in case it was us or the boiler but when asking for refund I was told this was my fault because I should have checked this I pointed out this is why I employed their engineer but they are refusing to give me a refund my wife and myself are old age pensioners

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247 Home Rescue has responded

  • Comments (2)

Kevin Burke | | VERIFIED

Thank you for Review. we are very sorry to hear that you are unhappy with the service that was provided, In regards to this can you please email our complaint team at 24/7 home rescue with you referen ce number and a brief description and we will be more then happy to look into this for you and try resolve the issues that you have raised. Kind Regards 24/7 home rescue

Paul Warman | | VERIFIED

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