Want to resolve an issue with 247 Home Rescue?
Or simply share your experience
Umesh's complaint against 247 Home Rescue
[RESPONDED] Risk to take advance payment and not doing the work
Complaint against 247 Home Rescue
Very disappointed in their service. They quoted to do a boiler flu replacement and I had to pay £160 upfront. They also made me commit to doing the work on Saturday, and cancelled at 12:45 on the day saying the parts were not available. Then they organised on a Friday, and an engineer came with the wrong part. After 3 more attempts from 247 to make an appointment, only for them to cancel on the day, I had to ask for a refund. This was also difficult. I worry what their service would be like in an emergency call out situation, hence after paying for several years, I have had to cancel. Nobody has called to apologize and I wonder if they have adequate resources. Please investigate thoroughly before taking cover with 24/7. Thx.
- supporters 0
247 Home Rescue has responded
- Comments (2)
247 Home Rescue | | VERIFIED
S November | | VERIFIED