247 Home Rescue

2.00 stars

224 Reviews

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Al's complaint against 247 Home Rescue

Al Urrehman

20/04/2019

Total waste of time & Money

Complaint against 247 Home Rescue

I have signed up with this 247 Home rescue about a year ago with 20 properties. I have had nothing but total grief with the way the have conducted the biz. They are not interested I. Fixing the problem but get their highly pursuasive office staff to try to sell you a new boiler . On one occasion they sent engineer in ripped the 3 year boiler apart and left. After contacting the company many tines with no response I ended up replacing the boiler on my expense. The engineer they sent did not have a clue. Currently they have been trying to replace a boiler which would the said was not economical to repair for £390. I got the job done for £165 privately. They have messed me about fixing another boiler at another property for the last 4 weeks with Tennants in the property. In the end I got the boiler repaired privately. I have had enough of their constant lies and incompetence. I will be cancelling all my policies . Please be warned and learn from my experience. I have suffered nothing less than as follows Heartache Headache Loss of time Loss of earnings Time wasting Having to listen to rubbish & technical jargon to avoid repair Very pursuasive staff who will convince you to try to sell you a new boiler (they tried to lock me into paying for it over 7 to 10 years) Frustration Bad health I will be making a complaint to trading standards. My best advise is to stay away

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