3 Reviews

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Kate's complaint against Brabantia

Kate Seamark


Must I bin my £150 bin?

Complaint against Brabantia

My 60L Brabantia touch bin, for which I paid nearly £150, no longer closes and I've only had it since August 2014. Please help. I properly loved this bin and talked my husband into "investing" in Brabantia because I thought they would be good quality...

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  • Comments (2)

Kate Seamark | | VERIFIED

I am delighted with the response from Brabantia which was as follows: Dear Mrs Seamark Sorry to hear that. A new 60ltr passion red lid will be with you in around 5/6 working days. Regards Kevin Amess Customer service advisor

Kate Seamark | | VERIFIED

I received a very quick and efficient response from Brabantia, promising a new bin lid within a week. Happy days!
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