Companion Care

1.00 stars

15 Reviews

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Karen's complaint against Companion Care

Karen Atwill

27/01/2015

Exorbitant Fees for Wrong Care

Complaint against Companion Care

I have made a formal complaint about the inappropriate treatment given to my dog Dylan by Companion Care Vets and the exorbitant fees charged for a miss-diagnosis and the way the Vet wrongly advised the need for expensive investigative interventions and used scaremongering tactics, suggesting something sinister might be going on, after leaving Dylan in their care all day with no improvement, a bill of £396.54 and the advice to return next day for more investigative test's a further £278+! we decided to get a second opinion, after a physical examination it appeared Dylan was suffering from a muscular sprain to his neck, a pain relief injection and £58 later Dylan is his old self!

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  • Comments (1)

Emma H | | VERIFIED

I too have had issues with companion care. The complaints procedure is absolutely stupid! I have made a complaint about the vets at the practice, and they deal with the complaint! It should be independent. I have contacted the royal collage of veterinary surgeons to look in to my complaint, and I am getting legal advice. There are too many bad reviews for companion care! Poor animals.
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