NHS

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Laura's complaint against NHS

Laura Naylor

16/09/2015

Ronald McDonald

Complaint against NHS

I am 8 months pregnant and wasn't informed at the beginning of my pregnancy that i needed a medical excemption certificate. I received a bill for £49.20 on 20th August 2015. I have since applied and have received this certificate. On 16th September I called Buisness services Authority. The man I spoke to was extremely rude and adressed me in a threatening way when I told him I wasn't happy about having to still pay the £8.20 perscription. He threatened that he could easily put back on the penalty charge he had just taken off. I have since paid the £8.20 perscription charge.

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