Royal Mail

4.00 stars

208 Reviews

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Della's complaint against Royal Mail

Della Levy

21/05/2015

[RESPONDED] Unsatisfactory service

Complaint against Royal Mail

I shall not order goods in future if they are to be delivered by Royal Mail. I have constant deliveries by many companies who leave with neighbours or in porch. I live in a gated community so they have obviously made contact with neighbours to leave card. Ludicrous and inconvenient

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Royal Mail has responded

  • Comments (1)

Royal Mail Customer Services | | VERIFIED

Hello Della, I'm really sorry if you're having problems receiving deliveries at your address. The security of your mail and the integrity of delivery is of the highest importance and if we aren't able to deliver directly to you, we'll usually be able to deliver most items to a nominated neighbour. We explain this fully on our website but if you need further assistance in your particular circumstances, please let us know.
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