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Kenneth's complaint against Amazon

Kenneth Carmichael

04/01/2016

.

Complaint against Amazon

I ordered a package(Ronson pin vices)from Amazon and was informed that delivery would take place on 31st dec.2015. Waited all day for a delivery that didn't arrive. I attributed this to Christmas rush period and decided to wait a few days longer owing to delivery pressure over festive period. I now find that this item has been returned without my knowledge or consent. WHY. This is not the first time this has happened. A few weeks previous I ordered a ladies watch through Amazon and it too was returned without it ever having been delivered to this address.Repeated enquiries as to the cause of this error have gone unheeded. I am awaiting more orders from your company in the next few days will they also go amiss.Finally may I point out that part of my complete order ( Needlle files and.drill set) did arrive on the same day (31Dec.) that my pin vices was due to arrive. Question still remains. Why? Was my pin vices (and previous watch) returned without my consent or indeed even been delivered to this address Thanking you in anticipation of an ansswer

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