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Christine's complaint against Amazon

Christine Bissell

16/10/2015

Automatic membership of Amazon Prime even though I don't want it.

Complaint against Amazon

I bought a book through Amazon and seem to have been automatically signed up for Amazon Prime - this has happened previously when I got a full refund. On this occasion I got an immediate refund but not for the full amount. I seem to have been charged £6.32 and I don't know what that is for. I am now reluctant to ever use Amazon because each time I get signed up for Amazon Prime. I am not able to make use of Prime even if I wanted to do so.

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