Amazon

1.00 stars

332 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Leona's complaint against Amazon

Leona McEvoy

27/12/2015

Charged for Amazon Prime without consent

Complaint against Amazon

Dear Sir/ Madam, I just made a purchase. I thought I was still in my 30 day Amazon Prime period. However it seems I accidentally activated the paid for membership and was charged for £79 without my consent. When I cancelled it there I received an email to advise me that I am only going to receive a partial refund of £72.68 ...hence I've been charged £6.32 for only being a member for minutes and placing an order that was only £2.00 to deliver. I am not best pleased! I would really appreciate if a member of your customer service team would contact me at their earliest convenience to remedy this matter. Best regards, Leona

  • supporters 0

Amazon has not yet responded

  • Comments (0)
400 characters

331 other reviews of Amazon


loader