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Frederick's complaint against Amazon
Multiple order of books when only one was required
Complaint against Amazon
Tried to acquire a book for a third party for Christmas. So, I wrote in the Delivery Address of the recipient. However, the web site only would take my personal address (which is a long way away in the Channel Islands). I tried twice to change the delivery address to that of the recipient and unwittingly ordered two more copies of the purchased book. Now I have three copies of the book heading not to the recipient but to me in the Channel Islands.
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Amazon failed to resolve this complaint
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Frederick Fisher | | VERIFIED