Pontins

1.00 stars

61 Reviews

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Matthew 's complaint against Pontins

Matthew Arkle

29/01/2015

Pontins have Ignored my complaints since October 2013!!!!

Complaint against Pontins

Having received 1 acknowledgement of my complaint from Phil Martin at Camber sands i have been ignored ever since. I can submit my first complaint letter to illustrate our points of complaint and a request for the monies to be repaid as we stayed only one night for our out of pocket expenses. Me on a cold floor and my wife securing our 6 month old baby on a fold out sofa as there was no bed. I have had no acknowledgement from Pontins head office I have had to do all this between caring for relatives. 1 with 2 types of cancer over the last 18 months. I am able to provide pics and letters won't load here?

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