Student Loans Company

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Jamal's complaint against Student Loans Company

Jamal Miah

02/10/2015

Compelling Personal Reasons Road Traffic Accident Which Affected My Studies

Complaint against Student Loans Company

A Road Traffic Accident 2014 affected my studies 2014-2015, under compelling personal reasons I should be able to receive funding for another year of studies, however after sending medical documents to Student Finance England, they keep asking for more detailed documents, I am currently waiting to send another GP letter this time directly addressing the affect on studies, after previously sending a six paged "medical record" and a "physiotherapy letter" in regards to the affects of my accident, the long processing time of Student Finance England in my case "4 weeks" and the contradictory advice of their advisers, leads me to believe student finance England do not take people with current or previous medical issues seriously.

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