BT

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Henry Douglas's complaint against BT

Henry Douglas Williams

04/02/2016

Lost telephone connection, retained internet connection

Complaint against BT

I have been led to believe that the circa 100 yard BT overhead cable FROM THE POLE IN THE ROAD has ruptured one if its core wires during the recent stormy weather; for it was after that I lost my telephone connection but fortunately I have retained my internet connection. Cannot motivate BT to urgently repair cable. I am in my 90s

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