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58 Reviews

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Janet's complaint against GoGroopie

Janet Smith


Payment not refunded

Complaint against GoGroopie

Ordered some items for Christmas presents. Unable to print vouchers. Gogroopie confirmed it was a fault in their system and if it was to late for Christmas I could have a refund (stated on e mail). I confirmed I wanted a refund and we are now three months on and I still haven't had the refund despite several e mails from me and posts on their contact page and despite them sending me e mails stating the money would be in my account within 7-14 days and then 1-3 working days . Voucher numbers 4406214156 Elsa Blanket £11.99 and 6185729553 Waterproof Glitter Eye/Lip pencils. I think I should have some compensation also for the amount of time I have spent

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