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Mrs Juliet's complaint against HMRC

Mrs Juliet nelhams


Total rip off!!!!

Complaint against HMRC

I tried to contact them regarding a problem,called them twice each time to be held on hold and then cut off.never even managed to speak to any one,and to resolve my questions!! Then two days later got a call from vergin with whome I have my phone account with telling me the TWO phone calls I made which had been a total waste of time and now it seems money!!!! Had cost me £60 !!!! I am so up set.Their charges are totally rediculuse even more so when the service you get is diabolical !!!!! Feel I should be refunded as never spoke or got any assistance from them!!!!

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  • Comments (1)


HMRC got rid of the premium rate 0845 and 0870 numbers in several batches between April and October 2013. Only use numbers found on the official website. Beware of 084, 087 or 09 numbers found on third-party websites. These are premium rate 'call connection service' numbers. They forward calls to the right organisation but charge you a premium rate to do so - basically a scam.
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