Kube Studios

2.00 stars

106 Reviews

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Ansar's complaint against Kube Studios

Ansar mahmood

25/05/2016

[RESPONDED] No refund

Complaint against Kube Studios

Was told would have my 50 pound refund in 5 days no refund been 8 days plus the guy who rang on phone makes out as if there's modeling jobs when it is actually just a photo shoot not happy he should state that at begining of call then maybe people wouldn't waste there time and the photos are well over priced ranged from 400 and upwards don't waste your time.

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Kube Studios has responded

  • Comments (4)

ovie soko | | VERIFIED

Even though you do give prices that vary, the full price scale is not on any of the packages sent or any information given prior to the meeting, Therefore, many numbers are indeed thrown at customers at one time, one on one with your amazing sales/con artists. Furthermore, this adds to the pressure that is put on you in the room.

Kube Studios | | VERIFIED

Dear Mr Mahmood I cannot find your name in our system so I cannot confirm the refund however I can guarantee that we refund all cancelled appointments within 14 days. The law (Distance Selling Regulations) states that we have 30 days, however the vast majority are done within a week. If it has still not been repaid please email us at [email protected] immediately. Apologies for any inconvenience. Also, packages start at £299, not £400. We are very clear and open about this.

Ansar mahmood | | VERIFIED

I still have not recieved my refund i went to your birmingham studio my name is ansar mahmood and my daughters name was anisa mahmood the guy who rang me gave false information as he was saying it was for modeling not a photo shoot and even at 299 is alot of money for what you get i would appriciate my refund as this is going back to may and has took you a long time to reply back you said you refund in 14 days it been alot longer i didnt buy no photos was told would get a refund no refund still

Ansar mahmood | | VERIFIED

I have my bank statement to prove you took 50 pound out
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