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Mihaela's complaint against Kube Studios
[RESPONDED] contract issue
Complaint against Kube Studios
I am writing you regarding a contract that I signed last year on 19 October . I just reread the copy of the agreement and I found that I've been deceived on the information I received on the day , and on the quality of the product as well. I do remember the day I had the photo shooting and how everybody tried very hard to convince me to buy a portfolio , and not any of them , but the most expensive one. After a couple of days I start to see clearly all the situation and I called for cancelling.Only to be told that this is impossible , but in accordance with consumer credit act 1974(amended in 2006 and then in 1 October 2015), I have up to 14 days to cancel any type of contract , as long as I return any received goods (nothing received ,on this case).So , I had been misinformed. On the second hand , all the pictures happen to be faulty , as the make-up artists misuse the lipstick , drawing an unsteady line . As I've been misinformed and as I did not use any of your goods that I already part pay them,I request cancelling and refund. PS: I still receive messages on my phone with different offers in order to pay more money for something that I've been tricked to buy , and I don't need.
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Aaron Nundloll | | VERIFIED
Kube Studios | | VERIFIED