Kube Studios

2.00 stars

106 Reviews

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Karl's complaint against Kube Studios

Karl masters

06/04/2016

[LAPSED] File Size of Images from Studio are too large

Complaint against Kube Studios

While the photographs are really impressive, the file size is too large to conveniently email etc. Why can we not have smaller file sizes too?

  • supporters 0

Lapsed. Karl has not responded in 90 days

  • Comments (4)

Kube Studios | | VERIFIED

Hi there. The reason we only provide full resolution images to you is because they are pro images and as such need to be high resolution. If we give you low resolution images they will not print well at all. The good news is that it is very simple to change the file size - in fact it takes around 5 seconds! the instructions are found on the inside of your CD cover. Let us know if that works for you. Thanks!

Kube Studios | | VERIFIED

Hi Karl, Have you managed to reduce the file size?

Kube Studios | | VERIFIED

If not please let us know

Kube Studios | | VERIFIED

The instructions are on the inside cover of your CD Rom
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