Kube Studios

2.00 stars

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Lyndsay's complaint against Kube Studios

Lyndsay White

22/08/2016

[LAPSED] Miss Sold products and given wrong information

Complaint against Kube Studios

We where advised by Kube both before attending out shoot for my 3 year old daughter Ellena and whilst we where there that it was essential for us to purchase a portfolio.... Whilst having our review after the shoot we where advised Ellena was more than "Suitable" to be represented and where advised to purchase a portfolio. We where basically told it was pointless to purchase anything less than the top package as companies insist on Zcards and anything less that 10 pictures wasn't worth having. We put our faith in the adviser and spent £1000 purchasing the recommended products. We have since learnt that all the information we where told was miss leading and indeed incorrect. Portfolios are not required for children and Zcards certainly arnt on the basis of how quickly children change. We have since made contact with 5 reputable agency's ( who we self source not using the pictures provided by Kube) who advised us that the would not require a portfolio for a child and didn't know many agency's who would require a full portfolio for a child.... I am extremely disappointed that a company could try to take advantage of people like this ...

  • supporters 0

Lapsed. Lyndsay has not responded in 90 days

  • Comments (3)

[User Deleted] | | VERIFIED

Hiya Lyndsay, I have faced same issue like yours at Kube Manchester & Baby models UK. They are completely misleading & I am reporting them to action fraud for the scams like these. We all should report them together to get our monies back & take it legal.

Melanie Whittaker | | VERIFIED

Hi Lyndsay could you please let me know the names of the agency's you found. Ones that say you don't need a portfolio. Many thanks. I'm booked in for kube for my son on Saturday. If I don't go were lose our deposit but at least if u go get it back then make a day out of it in London

Kube Studios | | VERIFIED

Hi Lyndsay We are surprised that you have found an agency that will not represent you with professional. We are not aware of any. You did indeed purchase a large package at Kube Manchester, and we have since found you two agencies that wanted to offer Ellena a contract. However, so far as we are aware you did not reply to them. Both are reputable and work with Spotlight.
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