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Silviya's complaint against Rated People
Extremely poor service
Complaint against Rated People
We are a small painting and decorating company. We have decided to try Rated People during the winter as it is quiet and were hoping to find more work through them. Unfortunately, Rated People have been robing us big time and so far they did not offer anyting but lies. They offer you 14 days test period which is not enough time for you to figure out how bad their service is. We opted for two leads per month and for the 16 leads we have been sent so far only one customer responded. All the others were dead leads as the supposed client would not answer their phone and would not reply to our numerous emails. No responce at all. If you complain to Rated People, they will not allow your money back for any of these leads because Rated People have a limit on the amount of leads you can return which is 10% even though 99% of their leads in my oppinion are fake. If you want to file official complaint, they would not have it and send you to debt collectors straight away. You are not allowed to cancel your membership if you are not happy with their service and they will not try to resolve the issue whatsoever. Their version of resolving the issue was "keep paying your monthly fees or we will send you to court". Please do not waste your time and money. If you do not belive me, research the company online and you will find hundreds of complaints and bad reviews. Stay away! Do not use!
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