VTech

1.00 stars

8 Reviews

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GARY's complaint against VTech

GARY

08/01/2016

product useless !!!

Complaint against VTech

Purchased Innotab Max for my 4 yr old son for Christmas, unaware that the website was inactive due to it being hacked ???????? . So come xmas day , the tablet was useless, when i inquired abt it , sd card was required, not told about when purchased , so had to wait until Jan 4th , to enquire about what to do, i was promised a fully loaded sd card to get it started, still waiting ?? phone 3 times now , and when phone is eventually answered, lied to about sending card out to me , surely 3 can't get lost in a week ?????.. For a company of this size this issue is ridiculous, unprofessional, and basically just amateurish,,, My 4yr old son was gutted that his present didn't work !!!!! But i'm sure this will fall on deaf ears as usual .......

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