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[User Deleted]'s complaint against Hotpoint
completely unsatisfactory quality!!
Complaint against Hotpoint
I purchased my hotpoint washing machine on the 05/03/2014 , the machine is unusable as the bearings have gone . I rang customer services and was told the warranty had expired and I have to pay £15.99 per month for 12 months for it to be fixed ! Asked to speak with a manger , was put on hold. The operator came back after speaking with the manager who said as the machine is under 18 months old I could get a discount and pay only £9.99 a month .
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