booking.com

1.00 stars

53 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with booking.com?

Make a complaint


Or simply share your experience

Write a review

Cindy's complaint against booking.com

Cindy lawman

06/06/2016

[RESOLVED] - False advertising

Complaint against booking.com

Made a booking through booking.com for what seemed to be a decent enough place. 8 rooms booked for £640. After further investigation I can only explain this place as being a run by the hour crack hotel. Rooms were non refundable on booking and they have refused on 3 occasions to give us a refund. A lesson learnt on my behalf to not look into stuff more but feel it is completely unfair and disgusting for this place to still be running and not receive money back for a booking I will not be using.

  • supporters 0

booking.com resolved this complaint

  • Comments (1)

Cindy lawman | | VERIFIED

Full refund received from booking.com with the full support of a spokesman said.
400 characters

52 other reviews of booking.com


loader