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Cindy's complaint against booking.com
[RESOLVED] - False advertising
Complaint against booking.com
Made a booking through booking.com for what seemed to be a decent enough place. 8 rooms booked for £640. After further investigation I can only explain this place as being a run by the hour crack hotel. Rooms were non refundable on booking and they have refused on 3 occasions to give us a refund. A lesson learnt on my behalf to not look into stuff more but feel it is completely unfair and disgusting for this place to still be running and not receive money back for a booking I will not be using.
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Cindy lawman | | VERIFIED