DPD

4.00 stars

617 Reviews

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Zohaib's complaint against DPD

Zohaib Khan

23/04/2015

[LAPSED] Poor and unreliable service- parcel not delivered and then not returned to me.

Complaint against DPD

I had a very terrible experience with dpd express. One team member responded me via email that your parcels are on way back to you. however, after not hearing for 8 weeks, I contacted again. This time the export team told me that your parcel has been confiscated by customs and we are sorry. I have all the correspondence from the company which I can provide as an evidence. My parcels cost 1200 pounds and I paid 240 pounds for delivery charges along with that I also bought extended liability. It was company/staff fault that my requests were not processed and now they are not giving me any compensation. Please help.

  • supporters 0

Lapsed. Zohaib has not responded in 90 days

  • Comments (1)

Andy Webb | | VERIFIED

Hi Zohaib, I'm so sorry for the issues that you have experienced with your delivery. So we can investigate this further please email [email protected] quoting: 07329296. [Sam]
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