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Alistair's complaint against Eaglemoss
Star Trek Magazine Issue 1 ordered in December 2013 and i've still not received it.
Complaint against Eaglemoss
I ordered the Star Trek Magazine issue 1 (Enterprise D) in December 2013 but after it wasn't delivered I queried it. Apparently the computer had broken so they swiftly reordered it for me and gave me a 4-6 weeks timeframe. Nothing arrived and they said another 6 weeks due to no stock. By April 2014 I was still waiting and they had sent me another issue as compensation but still guaranteed I'd have it in the "next few weeks". By Feb 2015, still nothing. After hassling, I got notified that stock would be in by end of March as they had 80+ on order. Nearly May now, still nothing. I don't want a refund... I want my order!
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Alistair Darby | | VERIFIED