3.00 stars

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Millie's complaint against Safestyle

Millie Clarke


Would give 0 stars if I could.

Complaint against Safestyle

Had a front door fitted by safestyle Uk in January this year. Currently in the queue to have an emergency call out team come and fix it for the FORTH time in 4 months. The first time I had to call out an all hours blacksmith- that they still haven’t refunded me for. The second time the guy just screwed the keep off and put it back on. The third time he did the same thing and opened and shut the door a few times. I was told by a third party I needed the door rehung- safestyle have refused to do this. I was also told to “use another door” to exit my property so that they didn’t have to come out as they claimed it wasn’t an emergency. Utter joke. Am now attempting to get a refund- can anyone advise me on this? And I will definitely be complaining to trading standards.

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