Currys PC World

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Jennifer's complaint against Currys PC World

Jennifer

12/06/2015

[RESPONDED] Washer on Washer Missing

Complaint against Currys PC World

I purchased a BECKO washing machine last october 2014 and the delivery man when connecting the pipe to my cold water pipe never fit a washer. So consequently ever since the pipe has leaked in my cubboard and dripped onto the floor soaking the floor and mould growing down my bungalow wall. Im an old lady with athritis, so cant bend easily to the back of my cupboard. I had to make a call out for an engineer as the washer stopped spinning and rinsing. I was told on the phone I would have to pay £90. call out fee as the pipe is not the services problem but mine. So a friend looked at my sink and saw the problem immediately NO WASHER. He fit me a washer to save costs. The problem stems back to Currys in the first place. I expect some compensation for the damaged caused. Please advise. J Dabill

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Currys PC World has responded

  • Comments (2)

KNOWHOW TOHELP | | VERIFIED

Hi Jennifer, I am sorry to hear of this situation. We would be happy to review this situation. If you could email letuskn[email protected] with your full address and contact details, as well as a copy of the above. - Lloyd

KNOWHOW TOHELP | | VERIFIED

Hi Jennifer, I am sorry to hear of this situation. We would be happy to review this situation. If you could email [email protected] with your full address and contact details, as well as a copy of the above. - Lloyd
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