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Dimakatso's complaint against Edgars

Dimakatso Mnguni


edgars disastrous insurance claim

Complaint against Edgars

I lodged a claim at edgars after my blackberry 9720 got lost. I blocked it with mtn and made an avidavit. The insurance said that the dates didn't correspond therefore we fixed it with them and I was told to come back after 7 working days, I asked if there are things that still needs to be fixed and the said everything was in order. When I went back, I was told that there are outstanding documents and that my claim was escalated to their underwritters and they don't know how long my claim is going to take. I am not happy at all because they keep tossing me around. Please help me resolve this issue as I am I need of a cellphone urgently. Thanks

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