Pets At Home

1.00 stars

37 Reviews

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Barbara's complaint against Pets At Home

Barbara Ford

19/05/2015

Poor Puppies

Complaint against Pets At Home

I booked my two puppies in one for castration and his baby teeeth to be taken out they said this would be a cost of £128 , my other dog b=needed her teeth done I was told £80on my arrival after taking a day of work they said my puppy would cost me £128 and my older dog £180 to £350 I was so shocked I stood looking at them aghast. I cant afford this but she needs her teeth done. They told me I heard wrong I would never have booked her in at that cost. They also said they were the cheapest in Folkestone I phoned a couple and one quoted me £80 !! not £350 !! I took my gorgeous Rosie away could not have her teeth done which are still bad, they then say I owe them £43 from sometime before this si not the case they would not have let me leave !! I am quite distressed about about the whole sorry saga and had to get my Rosie baby sat at a cost to me as I was doing something that day. I am pretty fed up and will never use them again. They did give me a call when I tweeted said they would call back and guess what never have I am truly disgusted

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