National Accident Helpline

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Helen D's complaint against National Accident Helpline

Helen D Vecht

20/05/2015

[LAPSED] STOP PESTERING US!

Complaint against National Accident Helpline

Unsolicited call which interrupted my day.

  • supporters 0

Lapsed. Helen D has not responded in 90 days

  • Comments (4)

John Rooney | | VERIFIED

Hi Helen, At National Accident Helpline we never make unsolicited calls, send spam texts or spam emails, and we actively campaign against nuisance marketing. Unfortunately, some rogue overseas companies misuse our name. You can find out more about our stance against cold calling, as well as what we have lobbied the government to do about this practice, by following this link: bit.ly/Stop-Nuisance-Calls KInd Regards, John Rooney National Accident Helpline

John Rooney | | VERIFIED

Hi Helen, At National Accident Helpline we never make unsolicited calls, send spam texts or spam emails, and we actively campaign against nuisance marketing. Unfortunately, some rogue overseas companies misuse our name. You can find out more about our stance against cold calling, as well as what we have lobbied the government to do about this practice, by following this link: bit.ly/Stop-Nuisance-Calls KInd Regards, John Rooney National Accident Helpline

Helen D Vecht | | VERIFIED

Thank you. How can these rogues be stopped?

John Rooney | | VERIFIED

Hi Helen, Unfortunately it is not easy to stop these overseas companies from doing this as they do not have to abide by our laws on telecommunications. However, if you have the telephone number you were called from, you can visit this link to report them to the ICO: http://www.national-accident-helpline.co.uk/policy-against-cold-calling#REPORT Kind Regards, John Rooney, National Accident Helpline
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