Want to resolve an issue with Boohoo?
Or simply share your experience
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
Sara's complaint against Boohoo
Confidential info' breach
Complaint against Boohoo
Firstly I ordered some shoes from Boohoo. Unfortunately, these arrived covered in pen so I had to return them. When I checked the package for the returns label, the information provided was for a different person. When I queried if my personal information had been erroneously sent to someone else I was told "Doubt it". When I tried to return the package, I was told I couldn't without the barcode (of which was for someone else!), this was after I checked with Boohoo that the replacement label they had sent me was all I needed. They are now ignoring me.
- supporters 0
Boohoo has not yet responded
- Comments (0)