Boohoo

1.00 stars

18 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Sara's complaint against Boohoo

Sara

21/05/2015

Confidential info' breach

Complaint against Boohoo

Firstly I ordered some shoes from Boohoo. Unfortunately, these arrived covered in pen so I had to return them. When I checked the package for the returns label, the information provided was for a different person. When I queried if my personal information had been erroneously sent to someone else I was told "Doubt it". When I tried to return the package, I was told I couldn't without the barcode (of which was for someone else!), this was after I checked with Boohoo that the replacement label they had sent me was all I needed. They are now ignoring me.

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