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christine's complaint against Travelzoo
Complaint against Travelzoo
Travel Zoo sent me an e mail re currant offers one being the Stratton house hotel I went and booked Wednesday 3 June, giving card details.Then was asked to print off booking details which I did.On the booking details was asked to contact the hotel to confirm booking.I rang the no given only to be told this was the booking agent, was then told the hotel was fully booked for that night.I now am very angry as I do not know if this money has been taken out of our account.I have spent time and money on this,only to be told this hotel is fully booked.
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