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Thandeka's complaint against FoneChoice
i bought a laptop over the phone
Complaint against FoneChoice
I have asked fone choice for a copy of the recording of my contract.because I never agreed on 36 months the agreement was for 24 months.I played the complain on the 26January2016 they send me a reference no 100656,it was sent to me via SMS.on the1 April 2016 I called an asked for a follow up .the response I got was that they will look into it as if nothing was done at the time.after that call I received no SMS cornfiming my call.I pay R395 since october2015 which is up to 2017 October and now I have to add by calling them and holding on line for sometimes 15 minutes where by my airtime will be finished.I HV lost a lot of money trying to get hold of them.if I send emails I still get no response.I really need help as I feel cheated.
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