Shopper Discounts and Rewards

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33 Reviews

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Bernard's complaint against Shopper Discounts and Rewards

Bernard Hannah

28/11/2015

[RESOLVED] - My Time Rewards and Shopper Discounts have deducted money from me when I had no idea I had signed up

Complaint against Shopper Discounts and Rewards

Apparently in 2010 I did a couple of on-line purchases and applied for a cash-back discount. I had no idea I was duped into regular £10 payments. I'd have never have signed up to such a thing. I simply didn't realise from my credit card statements that I was being charged these amounts.

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Shopper Discounts and Rewards resolved this complaint

  • Comments (4)

Mary O | | VERIFIED

Hello Bernard: Shopper Discounts & Rewards and My Time Rewards are savings programme for people who shop online regularly. The only way you can become a member is by entering your details on the sign-up form and agree to the terms & conditions of the programme. We'ill be happy to assist you. Please contact us directly at 0800 731 9935 or contact me directly at [email protected] so we can find your record and resolve your query. Kind regards, Mary, Shopper Discounts & Rewards

Mary O | | VERIFIED

Hello Bernard: Shopper Discounts & Rewards and My Time Rewards are savings programme for people who shop online regularly. The only way you can become a member is by entering your details on the sign-up form and agree to the terms & conditions of the programme. We'ill be happy to assist you. Please contact us directly at 0800 731 9935 or contact me directly at [email protected] so we can find your record and resolve your query. Kind regards, Mary, Shopper Discounts & Rewards

Mary O | | VERIFIED

Hello Bernard: Shopper Discounts & Rewards and My Time Rewards are savings programme for people who shop online regularly. The only way you can become a member is by entering your details on the sign-up form and agree to the terms & conditions of the programme. We'll be happy to assist you. Please contact us directly at 0800 731 9935 or contact me directly at [email protected] so we can find your record and resolve your query. Kind regards, Mary, Shopper Discounts & Rewards

Bernard Hannah | | VERIFIED

We hear so many bad stories, but mine isn't one of those. Shopper Discounts and My Time Rewards responded to me quickly and courteously and resolved by complaint fully. Many thanks and credit to them. This seems to me to be a company that can be trusted.
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