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Michael's complaint against OCS

Michael Donohoe


Lift driver

Complaint against OCS

We were left on the concourse the lift was to go to the back of the plane the lad told him but he headed of came back 15 min later he looked like he was in bad humour the plane was Ryanair 825 to Dublin 07/06/2018 when he finally came with the lift his head was down didn't acknowledge me my mother or his work mate he should be put back training in customer care he could learn a lot from the lad that pushed the wheel chair It cost nothing to smile my mother can't walk bad arthritis she is 76 when we boarded the plane my mother said it to him why don't you smile but he just ignored her i had to email you just to let you know if you don't look into this lad could tarnish the rest of the good people who work for your company the lads that put us on in Dublin and took us of in Dublin 💯 percent the lads that took us of in Birmingham 💯 just the one lad thank you for the assistance from the good people in your company

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