Marilyn's complaint against OCS
Wheelchair assistance at Manchester Airport. Left abandoned at baggage reclaim at 01:30 31-08-2017
Complaint against OCS
Having requested assistance via Monarch met on arrival on exit from aircraft by OCS employee with wheelchair. Travelling with my husband all went well until we reached baggage reclaim where we were abandoned. Then had to make our own way ( with assistance of fellow travellers) through to arrivals hall and arrange taxi home.
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