Lambert & Butler

1.00 stars

49 Reviews

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Kelsey's complaint against Lambert & Butler

Kelsey Mcneill

21/12/2016

Poor quality cigarettes

Complaint against Lambert \u0026 Butler

I am writing to complain about a packet of cigarettes I purchased today. They were 20 L&B crush ball, 2 of the cigarettes did not contain a crush ball, and as I don't like regular tobacco I had to throw them away. Secondly, 3 of them were missing tobacco in the ends, about an inch of the end of the paper did not contain any tobacco, as a result of this I then had 15 cigarettes to smoke, when I had paid for a pack of 20. This is not the first time this has happened to me and I feel very displeased with the service that has been provided. I am hoping to hear from you soon. Thank you for reading.

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