Monsoon

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I was told I could have a dress at£ 79.09 but when I went in for the dress she told me it was £119's complaint against Monsoon

I was told I could have a dress at£ 79.09 but when I went in for the dress she told me it was £119

13/06/2015

monsoon not to be trusted

Complaint against Monsoon

I went in to monsoon as I was having rouble funding something to were for my daughters wedding personal shopper helped we found silver wilhelmina dress it was prices at £119 with a £40 tag on sayingit was reduce by that much so I asked the girl I she told me this price herself I also ased at the time will I get the dress at that price she replied yes so with that I could get the rest of things she brought like shawls hat iwas so happy but I had to wait for size she phoned me told me the dress was in store I was so happy then she told me the dress was £119 I said u told me the dress was £79.09 .With this she replied no the long dress was reduce that another dress with bird it has never been reduce it was new in the shop more a less I new she was trying to cover up a mistake well if she had said isoory I've made a mistake but I take 30/ 20 of I would of been ok but no she decide not to tell the truth I had a witness it's my mum the weddding is at Cyprus I flu tomrrow nothing to wear now thanks to her &customers sevice don't want to know

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