EHIC Direct

4.00 stars

113 Reviews

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Elaine's complaint against EHIC Direct

Elaine Gane

17/06/2015

[LAPSED] charged for what should be free service

Complaint against EHIC Direct

Just renewed EHIC online, clicked on the web page to renew, just checked on the internet and found out that this is a free service by the nhs. EHIC direct said I would get my cards delivered from the nhs, why are they allowed to do this it is a scam to get money, we are pensioners and could do without this extra burden on our resources

  • supporters 0

Lapsed. Elaine has not responded in 90 days

  • Comments (3)

EHIC Direct | | VERIFIED

Dear Elaine, EHIC Direct provide a manual checking service by our trained in-house agents, that look for common mistakes, admin errors and typo's, that can commonly occur when filing out an online application. We also provide a 5 year renewal reminder service for our customers, so as to not travel abroad with an expired card. If you wish to be refunded for the service we provided to you in full, please contact our support team via email or telephone. Kind Regards EHIC Direct. 0844 559 1069.

EHIC Direct | | VERIFIED

Dear Elaine, EHIC Direct provide a manual checking service by our trained in-house agents, that look for common mistakes, admin errors and typo's, that can commonly occur when filing out an online application. please contact our support team via email or telephone. Kind Regards EHIC Direct. 0844 559 1069.

EHIC Direct | | VERIFIED

Dear Elaine, EHIC Direct provide a manual checking service by our trained in-house agents, that look for common mistakes, admin errors and typo's, that can commonly occur when filing out an online application. please contact our support team via email or telephone. Kind Regards EHIC Direct. 0844 559 1069.
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