Heinz

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Christine's complaint against Heinz

Christine Piper

01/07/2015

[RESPONDED] HEINZ RIDICULOUS TIN LIDS - WHAT HAVE YOU DONE TO THEM??

Complaint against Heinz

I have noticed over the last couple of months that the pull off lid with Heinz Tinned Soups are becoming more or less impossible to lift off! It has come to the point where I am having to use a tin opener and then the soup goes everywhere as I am having to use BRUTE STRENGTH. Sadly, although I love your soups I will not be able to purchase them as you have ruined so many items of clothing and am fed up cleaning my work tops after half tins of soup have exploded all over them! Please rectify this and let me know when you have. Thank you!

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Heinz has responded

  • Comments (2)

Heinz Consumer Care | | VERIFIED

Apologies for the delay in responding to your complaint Christine. We have only recently joined this forum.I am sorry to read you had difficulty in opening our soups and can understand how frustrating it must be for you. I would like to take this opportunity to apologise. If you would like to talk further, or come across this issue again (please make a note of the codes off the base of the can) you can contact us at [email protected] or 08005285757 where we will happily refund you.

Heinz Consumer Care | | VERIFIED

Apologies for the delay in responding to your complaint Christine. We have only recently joined this forum.I am sorry to read you had difficulty in opening our soups and can understand how frustrating it must be for you. I would like to take this opportunity to apologise. If you would like to talk further, or come across this issue again (please make a note of the codes off the base of the can) you can contact us at [email protected] or 08005285757 where we will happily refund you.
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